cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
bod10
New member
5 2 0 0
Message 1 of 6
32,883
Flag Post

Solved!

drivers

HP Recommended
hp 2000-416DX notebook pc
Microsoft Windows 7 (32-bit)

im unable to connect with wireless device and blootooth also. after checking for troobleshooting, the responce i got was these drivers are missing. PCI Driver, Network Controller, BCM20702A0.  The network controller hardware id :  PCI\VEN_14E4&DEV_4727&SUBSYS_1795103C&REV_01
PCI\VEN_14E4&DEV_4727&SUBSYS_1795103C
PCI\VEN_14E4&DEV_4727&CC_028000
PCI\VEN_14E4&DEV_4727&CC_0280
 The pci device hardware id                                                                                                                                                    PCI\VEN_10EC&DEV_5209&SUBSYS_3577103C&REV_01                                         PCI\VEN_10EC&DEV_5209&SUBSYS_3577103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00
The BCM20702A0 hardware id                                                                                     USB\VID_0A5C&PID_21E3&REV_0112
USB\VID_0A5C&PID_21E3
 
these are the drivers i need. pls help me with it. Thanks                                                                                                                          

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
141,345 64,909 22,052 33,971
Message 2 of 6
Flag Post
HP Recommended

Hi:

 

You need these drivers...

 

Wireless:

 

This package contains drivers for the supported Broadcom Wireless LAN Adapters in the supported notebook/laptop models and operating systems.

 

File name: sp53663.exe

 

Bluetooth:

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

File name: sp55079.exe

 

Card reader:

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

File name: sp52186.exe

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5
Paul_Tikkanen
Level 21
Level 21
141,345 64,909 22,052 33,971
Message 2 of 6
Flag Post
HP Recommended

Hi:

 

You need these drivers...

 

Wireless:

 

This package contains drivers for the supported Broadcom Wireless LAN Adapters in the supported notebook/laptop models and operating systems.

 

File name: sp53663.exe

 

Bluetooth:

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

File name: sp55079.exe

 

Card reader:

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

File name: sp52186.exe

Was this reply helpful? Yes No
bod10
Author
New member
5 2 0 0
Message 3 of 6
Flag Post
HP Recommended

thaks for the drivers they helped but, the broadcom bluetooth kept saying this after downloading it;

the content of the file cannot be unpacked,the executable im attemping to run has been corrupted that i sould obtain another copy of the file. also please i need a Virtual WiFi Router driver. thanks

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
141,345 64,909 22,052 33,971
Message 4 of 6
Flag Post
HP Recommended

You're very welcome.

 

Try this version of the bluetooth driver...

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

File name: sp61617.exe

 

Unfortunately, I wouldn't be able to help you find the Virtual WiFi Router driver.  I have absolutely no idea what that device is.

Was this reply helpful? Yes No
bod10
Author
New member
5 2 0 0
Message 5 of 6
Flag Post
HP Recommended

ok thanks. about the vitual wifi router, i was told it is what i need to share my laptop internet connection with my android mobile phone through wifi. so pls if you can put me through on how to do that, will be appreciated. Also the driver for BCM20702A0 did not installed successfully. one more thing i installed mavis beacon teaches typing platinum 20, when i run the application, the error message it brought was failed to initalize and my video card does not support the game. please what do i do about that? thanks                                                                                                                                                                                     

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
141,345 64,909 22,052 33,971
Message 6 of 6
Flag Post
HP Recommended

Hi:

 

Unfortunately, I can't help you with either of those issues.

 

All I can say is that either of those broadcom bluetooth drivers should have worked, so unfortunately I don't know what the problem could be.

 

You could try the driver directly from Broadcom and see if that works.

 

http://www.broadcom.com/support/bluetooth

 

You want the Broadcom bluetooth driver for W7 64 bit.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation