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01-01-2017 10:41 AM - edited 01-01-2017 10:44 AM
Yeah it still pop up the Deep Sleep Mode error message. For the other drivers it is working fine but for the network drivers I find something weird like after i install it, it didnt pop up any message saying install was successful or an error. Is this normal? I open the HP Connection Manager it says Wi-Fi '(Wireless LAN) disable by device manager'
01-01-2017 10:47 AM
Sorry, but we are not HP Tech Support; instead, this is just a community self-help forum staffed by vounteers. We have no way of diagnosing or repairing your PC from here.
All we can do is provide links to troubleshooting steps that HP has written, and links to HP drivers.
If those links don't diagnose or fix the problem, or those drivers don't work, your only recourse is to take the PC into an HP Service Center and have them look at it.
Here is a link with information on HP Service Centers: http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004
Good Luck
I am a volunteer and I do not work for, nor represent, HP
01-01-2017 11:13 AM
Hi, @Progrex :
If you are getting the wifi is disabled by the device manager notification, then you need to install the wireless card driver.
This package contains drivers for the supported Broadcom Wireless LAN Adapters in the supported notebook/laptop models and operating systems.
01-04-2017 06:48 AM
Hi, @Progrex :
I was working with another forum member regarding the ethernet adapter being in deep sleep mode, and what worked for him to fix the problem, was to remove the battery for 15 minutes.
I don't know why that worked, but you have nothing to lose by giving that a try.
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