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‎09-19-2020 12:51 PM

HP Recommended
Product: laptop X7T78UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

I have a Reaktek RTL8188EE 802.11 bgn WiFi adapter installed.  I just acquired broadband capabilities with a Trenda dual band wireless router.  This computer can only find one of the bands.  My other HP and Lenovo finds both bands (wifi connections) and lets me select the one.  This computer does not see the one labeled " ...-G6".  I have checked all drivers updated and Windows 10 updated.  Is there a setting I should change?

 

Thanks,

Allen.

1 REPLY 1

‎09-19-2020 01:12 PM

HP Recommended

Hi, Allen:

 

The Reaktek RTL8188EE 802.11 bgn WiFi adapter is a single band only wifi adapter.

 

That is why no 5.0 GHz wifi networks are showing up.

 

If you want to upgrade the internal card to this one, it will work on both bands...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or the HP parts store.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

https://parts.hp.com/hpparts/default.aspx

 

The card has the same throughput as the RTL8188EE card on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c05227786

 

Or you can purchase a dual band USB wifi adapter.

 

 

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