Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

dual band wireless router

HP Recommended
laptop X7T78UA#ABA
Microsoft Windows 10 (64-bit)

I have a Reaktek RTL8188EE 802.11 bgn WiFi adapter installed.  I just acquired broadband capabilities with a Trenda dual band wireless router.  This computer can only find one of the bands.  My other HP and Lenovo finds both bands (wifi connections) and lets me select the one.  This computer does not see the one labeled " ...-G6".  I have checked all drivers updated and Windows 10 updated.  Is there a setting I should change?




Level 21
Level 21
132,112 122,289 20,103 30,823
Message 2 of 2
Flag Post
HP Recommended

Hi, Allen:


The Reaktek RTL8188EE 802.11 bgn WiFi adapter is a single band only wifi adapter.


That is why no 5.0 GHz wifi networks are showing up.


If you want to upgrade the internal card to this one, it will work on both bands...


Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.


You can find this model on eBay, or the HP parts store.


The card has the same throughput as the RTL8188EE card on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.


Below is the link to the service manual, where you can find the wifi card removal and replacement procedure...


Or you can purchase a dual band USB wifi adapter.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation