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‎12-30-2018 01:46 PM

HP Recommended
Product: G7
Operating System: Microsoft Windows 10 (64-bit)

comcast says they are providing me with downlaod speed of 250 Mbps.

I'm plugged into eithernet to modem directly and can only get 41?

do  need a new port?

A new modem?

where do I get what I need?

1 REPLY 1

‎12-30-2018 02:36 PM

HP Recommended

@Ron824

 

What is your G7 ? I think it only has 10/100 NIC port. Since it is a laptop you can't change this port w/o modifying its motherboard (buy new board). Does your machine have USB 3.0 port(s) ? Please try

 

    https://www.anker.com/products/variant/aluminum-3-port-usb-3-0-and-ethernet-hub/A7514041

 

You will get 2 more USB 3.0 ports. You can connect to USB 2.0 port but won't get USB 3.0 speed.

 

Regards.

BH
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