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mccrack85
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ethernet port is not recognizing modem and connection

Microsoft Windows 10 (64-bit)

HP Envy m4-1115dx Notebook 

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HP Recommended

ethernet port is not recognizing modem and connection

@mccrack85 

 

Your machine has 10/100/1000 Gigabit Ethernet LAN (RJ-45 connector). What is your modem ? Do you use a right CAT5e or CAT6 cable ?  Can you see light when plug in the cable and what is its color ?

 

Regards.

BH
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