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karthik2435
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Message 1 of 2
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facing problem with Bluetooth drivers

HP Recommended
pavilion sleekbook 14
Microsoft Windows 10 (64-bit)

hi, I am using sleekbok14 which is a pretty old one. till now I haven't used Bluetooth on my device recently I got wireless earphones. I tried to connect them to my laptop but it is showing no devices found. so I tried to install Bluetooth drivers but it didn't work out. I am not even able to see Bluetooth in my device manager. I know its an old laptop but I hope there is a way to update my Bluetooth drivers or install new drivers. 

 

laptop motherboard: Hewlett-Packard   18FC    F.1B

earphones support bluetooth5.0

I hope someone here will help me to resolve my problem. 

thank you.

1 REPLY 1
Paul_Tikkanen
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

Many HP notebooks back in the day did not come with built in bluetooth.

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...

 

https://support.hp.com/us-en/document/c00033108

 

 

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