have to reboot to connect to wifi

[Trey1970]

Every day that I try to connect to the wifi at work, I have to reboot the computer for it to find and connect to the router.  This started happening for no good reason about two weeks ago.  Prior to that it would connect automatically with no problem every day.  I have the most recent driver for the wireless card (it's from 2015).  Nothing has changed with the office configuration.  It still connects to all my other wifi locations automatically (home, businesses, etc)

Any recommendations would be appreciated.

[Trey1970]

It's an Intel Centrino N-2230 wireless card.

[MKazi]

@Trey1970

Thanks for reaching out to us on HP Support Forums. I came across your post and would like to help. 

I understand that you have an HP Pavilion m6 series laptop and you have to restart the laptop for it to connect to your office wifi network. I read that the laptop connects fine to all other wifi locations automatically (home, businesses, etc). 

What is the exact laptop model no. This link will help you to find the model no: http://hp.care/2bygf7l

Since this issue started 2 weeks ago, you may attempt a Microsoft System Restore to rollback the laptop to an earlier date when everything worked fine. This will not delete your data. 

Post a successful Microsoft System Restore, you may check fi the laptop connects to the office wifi without any restart. In case the problem persists then I suggest you to contact your ISP (internet service provider) and ensure that the wireless card and the router are on the same channel. Due to a difference in the channel, you might face frequent disconnects or such wifi issues. 

If the channel setting are alright then  we have a step by step guide to walk you through the troubleshooting process here: 
Troubleshooting Your Wireless Network and Internet Connection

A second option, is to try these steps:
Powercycle the network:
1. Shut down your notebook.
2. Unplug the power to your router.
3. Unplug the power to your modem.
4. Wait at least 45 seconds.
5. Plug in the modem, and wait for it to come back online.
6. Plug in the router, and wait for it to come back online.
7. Turn on your notebook, and test your connection.

Disable the Power Off option for the adapter:
1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.

Reset the TCP/IP settings on your PC:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.

It may also help to reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.

Reinstall the network adapter drivers:
1. Download the drivers from here but do not run them yet.
2. Go to your start screen/menu and type Device Manager.
3. Expand Network adapters.
4. Right click on the wireless adapter and choose Uninstall.
5. Run the downloaded drivers from step 1.
6. Restart your PC and test.

Test an ethernet connection:
Self explanatory. Test if the issue persists on a wired connection to rule out the wireless adapter hardware so troubleshooting can be directed towards the right areas.

Test another connection:
Many people rule out their home network as an issue if another device is working on the same network. Networking is not that simple. Each device interacts differently with your router or modem and it is impossible to rule out settings in that device until the notebook has been tested on another network.

If those three steps do not resolve the issue, try this document published by Microsoft for networking issues: Wired and wireless network problems. You can change the operating system with the dropdown in the upper-right corner of the document.

I genuinely hope the issue gets resolved without hassles and the unit works great. Let me know how it goes. All the best! 🙂