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08-20-2021 06:04 AM
Product: HP LAPTOP 14-CF3068NIA
Operating System: Microsoft Windows 10 in S Mode
My product name is HP LAPTOP 14-CF3068NIA. my laptop is experiencing input (internal) mouse failure.
All effort to reset the system to enable the internal mouse functioning has failed.
my laptop started experiencing this problem just 2 months after i purchase the product.
kindly let me know the process to reach you because my laptop is still under the speculated warranty period.
Thank you
Lawrence Odia
LO20
1 REPLY 1
08-20-2021 10:09 AM
Hello
you must contact the hp support in your country directly
See in case from your reseller, if you did not buy it from HP store
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