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‎02-20-2023 06:07 PM

HP Recommended
Product: HP OfficeJet 3830 All-in-One Printer

how to connect hp 3830 printer to a different network

 

Category:
2 REPLIES 2

‎02-24-2023 06:50 AM

HP Recommended

Hi @Niki567,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

 

Meanwhile, perform the steps from this document

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



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‎02-28-2023 12:36 AM

HP Recommended

Connect the printer with the Wireless Setup Wizard (printers with a touchscreen)
Place the printer near the Wi-Fi router.
Open the Setup, Network, or Wireless settings menu, and then select Wireless Setup Wizard.
Select the name of your network, and then enter the password to complete the connection.

 

Regards,

Diana

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