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‎09-08-2023 08:28 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

sim card is not working on my laptop 

Category:
1 person had the same question
1 REPLY 1

‎09-08-2023 09:38 AM

HP Recommended

Hi:

 

Every HP EliteBook 840 G1 notebook has a SIM card slot.

 

What 90% of them don't come with is the optional and expensive WWAN adapter that is needed to connect to the cellular network.

 

The SIM card just authorizes you to use your carrier's cellular service.

 

In order for mobile broadband to work your notebook must have one of these model WWAN adapters present in the device manager under the Network Adapters device manager category, and I will bet that you will not find any of these WWAN adapters listed.

 

  • HP hs3110 HSPA+ Mobile Broadband Module
  • HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module (US)
  • HP lt4112 LTE/HSPA+ Mobile Broadband Module (EMEA, APJ)
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