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‎11-09-2017 04:01 PM - last edited on ‎11-09-2017 04:11 PM by Retired

HP Recommended

I have pressed the wireless key a bunch times, it's still amber

2 people had the same question
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‎11-09-2017 10:48 PM - edited ‎11-09-2017 10:56 PM

HP Recommended

See: https://h30434.www3.hp.com/t5/Notebook-Audio/wireless-capability/td-p/2162275?db=5

 

for things that you can try.

 

See: http://h10032.www1.hp.com/ctg/Manual/c02964945

 

for the description of holding-down the 'FN' key and pressing the 'F12' key to disable/enable WiFi.

 

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‎11-10-2017 05:40 AM - edited ‎11-10-2017 05:41 AM

HP Recommended

Have you checked the Device Manager --> network adapters to see if it is recognized as present and has a driver installed for your OS?

 

What is the installed operating system? That is a critical bit of information for you to give us.

 

Did this loss of wifi capability happen after a recent operating system update?


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