• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-09-2017 04:01 PM - last edited on ‎11-09-2017 04:11 PM by Retired

HP Recommended

I have pressed the wireless key a bunch times, it's still amber

2 people had the same question
2 REPLIES 2

‎11-09-2017 10:48 PM - edited ‎11-09-2017 10:56 PM

HP Recommended

See: https://h30434.www3.hp.com/t5/Notebook-Audio/wireless-capability/td-p/2162275?db=5

 

for things that you can try.

 

See: http://h10032.www1.hp.com/ctg/Manual/c02964945

 

for the description of holding-down the 'FN' key and pressing the 'F12' key to disable/enable WiFi.

 

Was this reply helpful? Yes No

‎11-10-2017 05:40 AM - edited ‎11-10-2017 05:41 AM

HP Recommended

Have you checked the Device Manager --> network adapters to see if it is recognized as present and has a driver installed for your OS?

 

What is the installed operating system? That is a critical bit of information for you to give us.

 

Did this loss of wifi capability happen after a recent operating system update?


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.