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Microsoft Windows 10 (64-bit)

my ethernet cable work on different device but it dose not work on my device. And i cannot find ethernet option in network and internet setting

1 REPLY 1
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@BodrulHasan, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding the ethernet connection! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Looks like your PC is giving your Ethernet cable the silent treatment—let’s bring back the connection! 😎

Try these steps to fix the issue:

 

Check If the Ethernet Adapter is Enabled

  1. Press Win + X and select Device Manager.
  2. Expand Network adapters and look for your Ethernet adapter (e.g., Realtek, Intel, or Broadcom).
  3. If it’s disabled, right-click and select Enable device.

 

Reinstall the Ethernet Driver

  1. In Device Manager, right-click your Ethernet adapter and select Uninstall device.
  2. Restart your computer—Windows should reinstall the driver automatically.
  3. If the adapter is still missing, download the latest driver from your PC manufacturer’s website and install it manually.

 

Check for Hidden Devices

  1. In Device Manager, click View > Show hidden devices.
  2. If the Ethernet adapter appears faded, right-click and select Update driver or Enable device.

 

Run the Network Troubleshooter

  1. Go to Settings > Update & Security > Troubleshoot.
  2. Click Additional troubleshooters > Internet Connections > Run the troubleshooter.

 

Reset Network Settings

  1. Open Settings > Network & Internet.
  2. Scroll down and click Network reset.
  3. Restart your PC and try again.

 

Check BIOS Settings

If none of the above work, your Ethernet port might be disabled in BIOS:

  1. Restart your PC and enter BIOS (press F2, F10, or ESC, depending on your system).
  2. Look for Integrated LAN or Onboard LAN and ensure it’s enabled.
  3. Save and exit BIOS, then check if Ethernet is detected.

I hope this helps!  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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