• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-09-2021 02:04 AM

HP Recommended
Product: hp elitebook 840 g5
Operating System: Microsoft Windows 10 (64-bit)

my  product is hp elitebook 840 g5. how do i install drivers for using sim card on this laptop

Category:
5 people had the same question
1 REPLY 1

‎10-09-2021 07:21 AM

HP Recommended

Hi:

 

All HP 840 G5's have sim card slots.

 

What 90% of them don't have is the required WWAN card that connects to the cellular service.

 

In order for the SIM card to work, your notebook has to have one of the supported WWAN adapters installed.

 

HP lt4132 LTE/HSPA+ 4G Mobile Broadband

or:
Intel® XMM™ 7360 LTE-Advanced

 

You would find the WWAN card listed in the device manager under the Network adapters device manager category.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.