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Nitin_kumar1
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Message 1 of 2
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i have facing issue regarding connecting wifi

HP Recommended
HP Laptop 15s-dr0xxx

product name :HP Laptop 15s-dr0xxx

windows 10

8gb

i am facing issue connecting wifi 

i have issue  getting can't connect to network and no internet access and getting frequently connected and disconnecting

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KrazyToad
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Message 2 of 2
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@Nitin_kumar1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Do you have other devices that are connected to your Wireless Network?

 

Are you able to go online with an Ethernet Cable?

 

If the issue is only with wireless, try these steps

 

First disable your Antivirus and reinstall the wireless driver from device manager

 

- Select the Start  button, type Device Manager, and select it from the list of results.
- Look for Network Adapters and expand the List
- Look for Wireless driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Wireless driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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