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HP Recommended
hp elitebook 8440p
Microsoft Windows 10 (64-bit)

bluetooth drivers does not appear at device manager and sometimes sounds when turning on

product name is hp elitebook 8440p

3 REPLIES 3
HP Recommended

Hi:

 

If there is no Bluetooth device manager category in your notebook, most likely the BT was turned off during the upgrade to W10.

 

W10 automatically installs the Bluetooth driver.

 

To turn the Bluetooth on, you can do the following...

 

Make a bootable Ubuntu installer (Ubuntu Desktop).

 

https://ubuntu.com/download

 

Boot from the Ubuntu installer and select the option to Try Ubuntu without installing.

 

Then there is a setting to turn on the Bluetooth.  Turn the Bluetooth on, and now you can exit out of Ubuntu.

 

When you restart the PC, W10 should install the Bluetooth driver and you should be good to go.

HP Recommended

Ubuntu did not work

HP Recommended

Then most likely two things are possible...

 

1.  Your notebook did not come with built in Bluetooth networking.  A few 8440p's didn't.

 

2.  The HP Bluetooth module died on you.

 

If Ubuntu didn't find a Bluetooth device to turn on, then I don't have any other suggestions for you to try, because I know it works if the BT radio is functional and was turned off in the HP wireless assistant or HP connection manager software.

 

Go into your notebook's BIOS and see that the Bluetooth device is turned on in the BIOS (enabled).

 

The only other thing you can do would be to reinstall W7, use the HP wireless assistant or connection manager to turn on the Bluetooth, then once the BT is turned on, uninstall the HP wireless assistant or connection manager software, restart the PC, verify the Bluetooth radio is still turned on, and then upgrade back to W10.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.