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Baldjohn
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iPhone hotspot “bad password”

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Chromebook 14

Hi, every time I try to connect to my iPhone X’s hotspot I get a pop up in the bottom right saying network connection error, bad password. This is driving me crazy as I literally have the password in front of me. Does anyone know a way to resolve this? I’ve tried doing a hardware reset to no avail. Thanks in advance 

 

john

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Echo_Lake
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@Baldjohn

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • On the device that you want to connect, go to Settings > Wi-Fi and look for your iPhone or iPad in the list. Then tap the Wi-Fi network to join. If asked, enter the password for your Personal Hotspot.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Baldjohn
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Hi, thanks for the reply. However ive done this and even though i am entering the correcct password, as shown on my iphone screen, it continues to come up saying bad password. 

 

thanks 

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Echo_Lake
HP Support Agent
HP Support Agent
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@Baldjohn

Thank you for posting back.

 

use the following steps:

  1. On your phone, turn on Bluetooth.
  2. On your Chromebook, at the bottom right, select the time.
  3. Select your Wi-Fi network or No network .
  4. Under "Mobile data," select your phone.
  5. When you see "Connected" under your phone's name, your phone is sharing its data connection with your Chromebook.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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