installation error in the network driver

[Afnaz]

Iam using hp 15-d002tx notebook pc which is working with windows7(64-bit).Driver is not present .when i tried to install the driver,it shows error at the end.since driver is absent i cant connect wifi.Any one have solution for this?

[Paul_Tikkanen]

Hi:

Please post the hardware ID for the wifi adapter that needs the driver.

When the driver is not installed the device is listed in the device manager as a Network Controller.

Use this guide for how to find the hardware ID...

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[Afnaz]

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3290&CC_028000
PCI\VEN_1814&DEV_3290&CC_0280

[Paul_Tikkanen · Accepted solution]

Hi:

You need thiese drivers for that model wifi card...

 This package contains the driver installation package for the Ralink wireless LAN Controllers in the supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71421.exe

This package contains the driver installation package for the MediaTek/Ralink Bluetooth in the supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70570.exe

[Afnaz]

Ok.Let me try these

[Afnaz]

Yeah it's worked. Thank you for your support. This was actually a good experience to get a successfull support within a short time.Thank you very much.

Spoiler

[Paul_Tikkanen]

You're very welcome.