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‎06-20-2019 12:36 AM

HP Recommended

That's what I ended up doing. Plus I read McAfee is a great Antivirus program and is even rated better than AVG so I'll try out McAfee and let you know if the internet connection problems resolve with change to McAfee. Thanks!

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‎06-20-2019 10:43 AM

HP Recommended

@southpaw07 Awesome, do keep me posted!

If you have any other concerns with regards to the internet, please click here (as shared before) for further troubleshooting.

 

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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‎08-18-2019 12:58 PM

HP Recommended

I have the same issue. The AC 9560 will always fail to connect if my device goes to sleep. Earlier I was able to resolve this by disable/enabling the Wifi adapter. This happens on all versions of Windows 10 . I even tried upgrading windows to lates 18973 build but the problem persists.

Is there a way to remove the Intel Wifi and get some other Wifi chip?

 

Driver version = 21.20.0.5

 

Windows would stop listing Wifi spots to connect (as if there is no wifi spot available). This happens at home, airports and work.

 

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