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- HP Community
- Notebooks
- Notebook Wireless and Networking
- laptop Wi-Fi not working
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10-31-2022 05:36 PM
Hello @Vinaygupta
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we try to fix the <wireless> problem ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
BaseBoard Product |
BaseBoard Version |
(2) Start Windows <Device Manager>
- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)
- Expand <Network adapters>
--->>> Send screenshot
(3) Please report your results
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