laptop is started hanging after format also SERIAL NUMBER [edited]

[dhruvit27]

LAPTOP IS FULL EMPTY AND THEN ALSO IT IS HANGING ALOT AND IT TAKES 10-20 MIN TO OPEN ANY APP AND I AM NOT ABLE TO USE ONLY KINDLY PLEASE HELP ME AND MAKE MY PC FASTER

[sandytechy20]

@dhruvit27

Welcome to HP support community.

Perform a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, keyboard stops responding, or other external devices locking up.

Run a System diagnostics test as well as an extensive test on the Hard drive and Memory from F2 (Please capture the failure ID for further assistance).

If the test fails, I recommend you contact our HP phone support for further assistance.

If the test passes, Next thing, I would suggest here is to Run Windows Updates troubleshooter -

Download and install the troubleshooter from this link.

Now try to perform Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

If the issue still persists, I would suggest you try to update the Bios, Chipset and graphics card drivers on your computer from our HP Support website, using this link.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

Meanwhile, I recommend you to follow the steps in the below article and check if it helps.

HP PCs - Computer Locks Up or Freezes (Windows 10, 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.