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Deanie1212
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Message 1 of 2
109
Flag Post

laptop not detecting new router wi-fi. Router is TP-Link 1750 (Archer A7).

‎12-27-2020 02:41 PM

HP Recommended
Product: Notebook

New HP Laptop not detecting new router wi-fi. Router is TP-Link 1750 (Archer A7).

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1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎01-07-2021 10:49 AM

HP Recommended

@Deanie1212

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • Are you able to see other networks?
  • What is the exact issue you are facing?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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