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‎07-19-2019 11:39 PM

HP Recommended
Product: 17-x114dx
Operating System: Microsoft Windows 10 (64-bit)

hello hp support team i have to buy notebook 17-x114dx  but bluetooth is not working even bluetooth icon is also missing i try all buletooth driver at  https://support.hp.com/us-en/drivers

but no one is working so please help me my leptop window is  window10

1 REPLY 1

‎07-20-2019 07:10 AM

HP Recommended

Hi:

Below is the link to the product specs for your notebook.

https://support.hp.com/us-en/document/c05333565

The reason the Bluetooth doesn't work is because your notebook did not come with built in Bluetooth networking hardware.

If it did, that feature would have been listed along with the 802.11b/g/n (1x1) wireless connectivity specification.

 

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