loss of connection or Wireless module stops

[6113cl]

Problem No. 1:

Log Name: System
Source: Microsoft-Windows-WLAN-AutoConfig
Date: 7/17/2017 3:31:09 PM
Event ID: 10002
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: Hp-hp
Description:
WLAN Extensibility Module has stopped.

Module Path: C:\WINDOWS\System32\IWMSSvc.dll

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WLAN-AutoConfig" Guid="{9580D7DD-0379-4658-9870-D5BE7D52D6DE}" />
<EventID>10002</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2017-07-17T10:31:09.390518400Z" />
<EventRecordID>18952</EventRecordID>
<Correlation />
<Execution ProcessID="2876" ThreadID="13140" />
<Channel>System</Channel>
<Computer>Hp-hp</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="ExtensibleModulePath">C:\WINDOWS\System32\IWMSSvc.dll</Data>
</EventData>
</Event>

Peoblem No. 2:

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 7/17/2017 5:01:14 PM
Event ID: 10016
Task Category: None
Level: Error
Keywords: Classic
User: SYSTEM
Computer: Hp-hp
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2017-07-17T12:01:14.531292800Z" />
<EventRecordID>18971</EventRecordID>
<Correlation />
<Execution ProcessID="740" ThreadID="17800" />
<Channel>System</Channel>
<Computer>Hp-hp</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Activation</Data>
<Data Name="param4">{D63B10C5-BB46-4990-A94F-E40B9D520160}</Data>
<Data Name="param5">{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}</Data>
<Data Name="param6">NT AUTHORITY</Data>
<Data Name="param7">SYSTEM</Data>
<Data Name="param8">S-1-5-18</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>

Ok, so let me start, Bought this product few months ago, updated all the drivers from your website. It wasn't long I started facing DistributedCOM (aka problem No. 2)... I tried to fix that but no luck i gave up. This problem is a hedic, because of it i guess whenever i openup some websites it takes alot of time. I have to refresh the page. I got to knew about this by looking into event viwer.. SO tell me how can i fix this

Now lets talk about Problem No. 1, Its my Intel(R) Dual Band Wireless-AC 3168 which is giving so much pain to me. I was not literlly expecting this on a new product ( bought it 4-6 months ago) MY adapter keeps getting reset, when ever i observe event viwer, so many problems are being reported there related to wireless adapter such as wireless adapter has been resetted, wireless module stopped, wireless adapter is not working properly it had to be resetted.. Some like these.. Well I tried my best to fix it. if i am saying i tried my best it means i uninstalled it, uninstalled the driver from the system, i  reinstalled the whole software, i search the whole internet and did my best.. Although it did kinda work but today when i opened up the event viwer it made me feel so bad. Whyyy thi is happening is there something problem in wireless adapter or  there could be a fix which could be release by your team. Please help me 

[Riddle_Decipher · Accepted solution]

@6113cl

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand you have an issue with the wireless internet and the DistributedCOM error,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Are you able to use the wireless adapter or is it not working anymore?

Did you know that the event viewer keeps a log of every system change the occurs and most of it doesn't really matter?

That said, I recommend you follow the below steps to address the "DistributedCOM" error:

1. Open Regedit

2. Go to HKEY_Classes_Root\CLSID\{C2F03A33-21F5-47FA-B4BB-156362A2F239} 

3. Right click on it then select permissions  

4. Click Advance and change the owner to Administrators group.
Also, click the box that will appear below the owner line. ("Replace owner ...")

5. Apply full control 

6. Go to HKEY_LocalMachine\Software\Classes\AppID\{316CDED5-E4AE-4B15-9113-7055D84DCC97} 

7. Right click on it then select permission 

8. Click Advance and change the owner to Administrators group

9. Click the box that will appear below the owner line 

10. Click Apply and grant full control to the Administrators group

11. Go to Administrative tools 

12. Open component services 

13. Click Computer, click my computer, then click DCOM 

14. Look for the corresponding service that appears on the error viewer [Immersive Shell]

15. Right click on it then click properties 

16. Click security tab then click Add User. Add Local Service then apply 

17. Tick the Activate local box 

This should resolve the issue,

And for the wireless network issue - The best way to do that is using the HP Guided Troubleshooter: 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

Let me know if those steps worked for you,

If they did, that's awesome!

Give us some reinforcement by clicking the solution and kudos buttons,

That'll help us and others see that we've got the answers!

Good Luck

[6113cl]

Thankyou so much for helping me sir. Its really an honor to see this, so now lets talk about the questionaires...

Q1.  Are you able to use the wireless adapter or is it not working anymore?

Ans. YES, iI was able to use my wirelessadapter  it was just bugging me due to error i was having during surfing the internet, Thinking about errors? well commonly i used to get "You are not connected to Internet" or sometimes it take a long period of time to load a page.

Q2. Did you know that the event viewer keeps a log of every system change the occurs and most of it doesn't really matter?

Ans. Well, that was helpful. I never thought about that. Thank you SIir  

I was able to solve thie DistributedCOM and wireless adapter issue. sir can i share 3 more issues, i needed some, i was also having a critical issue may be it is a thing to be concerned. let me share you with the details  

Issue no 1. 

Main Heading: The CldFlt service failed to start due to the following error:
The request is not supported.

Log Name: System
Source: Service Control Manager
Date: 7/19/2017 11:53:33 AM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Hp-hp
Description:
The CldFlt service failed to start due to the following error:
The request is not supported.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2017-07-19T06:53:33.994892100Z" />
<EventRecordID>19349</EventRecordID>
<Correlation />
<Execution ProcessID="812" ThreadID="1388" />
<Channel>System</Channel>
<Computer>Hp-hp</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">CldFlt</Data>
<Data Name="param2">%%50</Data>
<Binary>43006C00640046006C0074000000</Binary>
</EventData>
</Event>

Issue no 2.

Main Heading: The driver \Driver\WUDFRd failed to load for the device ACPI\INT3400\2&daba3ff&0.

Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 7/19/2017 11:53:26 AM
Event ID: 219
Task Category: (212)
Level: Warning
Keywords:
User: SYSTEM
Computer: Hp-hp
Description:
The driver \Driver\WUDFRd failed to load for the device ACPI\INT3400\2&daba3ff&0.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>219</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>212</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-07-19T06:53:26.402868900Z" />
<EventRecordID>19314</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="360" />
<Channel>System</Channel>
<Computer>Hp-hp</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DriverNameLength">24</Data>
<Data Name="DriverName">ACPI\INT3400\2&amp;daba3ff&amp;0</Data>
<Data Name="Status">3221226341</Data>
<Data Name="FailureNameLength">14</Data>
<Data Name="FailureName">\Driver\WUDFRd</Data>
<Data Name="Version">0</Data>
</EventData>
</Event>

Issue No 3.

Main heading: The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 168726 seconds since the last report.

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 7/18/2017 8:50:27 PM
Event ID: 37
Task Category: (7)
Level: Warning
Keywords:
User: SYSTEM
Computer: Hp-hp
Description:
The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 168726 seconds since the last report.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>37</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>7</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-07-18T15:50:27.545184700Z" />
<EventRecordID>19184</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="5736" />
<Channel>System</Channel>
<Computer>Hp-hp</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Group">0</Data>
<Data Name="Number">3</Data>
<Data Name="CapDurationInSeconds">168726</Data>
<Data Name="PpcChanges">0</Data>
<Data Name="TpcChanges">0</Data>
<Data Name="PccChanges">0</Data>
</EventData>
</Event>

I know as you said many of the problems shouldnt be concerened as Event viwer use to keep a log of all activities. SO just go through these and tell me which of these i should be concerned and ill be really glad if you would help me with it. Thank you!

EDIT:

Just a few moments ago i had BSOD (Blue Screen of Death), his happens 2-4 times in a month.. And saw the event viewer and found an even warning....  Here you the details...

Main Heading: The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 7/19/2017 3:19:38 PM
Event ID: 37
Task Category: (7)
Level: Warning
Keywords:
User: SYSTEM
Computer: Hp-hp
Description:
The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>37</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>7</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-07-19T10:19:38.181356300Z" />
<EventRecordID>19459</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="224" />
<Channel>System</Channel>
<Computer>Hp-hp</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Group">0</Data>
<Data Name="Number">3</Data>
<Data Name="CapDurationInSeconds">71</Data>
<Data Name="PpcChanges">0</Data>
<Data Name="TpcChanges">0</Data>
<Data Name="PccChanges">1</Data>
</EventData>
</Event>

Now this makes 4 issues... 

[Riddle_Decipher]

@6113cl

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

The honor is mine, to help you out, let's deal with these issues one after the other as described,

Issue 1: 

Try running the following two commands:

• Open cmd.exe with Run as Administrator.
• DISM.exe /Online /Cleanup-Image /Restorehealth (takes 15 - 20 minutes)
   
• Then, still in cmd.exe  SFC /SCANNOW.

If the issue persists,

• Go to HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\CldFlt and change where it says Start from the default value of 2 change it to 4

Issue 2: 

WUDFRd is a service and it is called Windows Driver Foundation. Try this:

• Click on the start button and type: services.msc in the search box and then the Enter Key
• This should open a list of services.
• Find the Windows Driver Foundation on the list.
• Right click and go to the properties for the start up type and set it to automatic.
• Exit and reboot. This should resolve the issue.
• After you restart your computer you should not see this error again.

Issue 3 & 4:

Update to the latest BIOS by Clicking here (HP website for software and downloads)

Then, Open Power Options.

• Then click “Change plan settings” for the active (selected) plan.
• Select the “Change advanced power settings” option.
• When Power Options appear on your screen, make the following adjustments:
• Set the Power Plan to High Performance.
• Expand the Processor Power Management settings and change BOTH the Minimum and Maximum Processor State settings to 100%.

This should fix the issue, however, for the BSOD I recommend you capture the STOP ERROR or the xxxxx.sys error to identify the exact cause of the issue.

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help.

{If this resolved your concern, Click on "Accept as Solution" & the Purple Thumbs up}.

[6113cl]

I AM REALLY AMAZED! I am loving HP support.. YOu did helped me alot mate, ThankYou So very much, YOu are the best

I did maanged to fix the driver foundation issue..

Soon ill provide you with further informationthe information,. But for now let me share you the BSOD Picture i took Which mainly shows VIDEO SCHEDULER INTERNAL ERROR

[Jeet_singh]

Hi @6113cl,

Thank you for the update,
I appreciate your time and efforts, 

It looks like you were interacting with @Riddle_Decipher, but he is out for the day & I'll be glad to help you out, 
I'm the Jeet_Singh & I'm at your service. 

I'm glad we could contribute towards resolving the issue and finding the solution you were looking for.
Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

Take care now and do have a fabulous week ahead. 🙂

Regards,

[6113cl]

Many issues werre solved but now BSOD is getting worst day by day. When ever i connect the power cable (charging) It crashes and BSOD occurs. I have two images although it happened more then 2.. But i was able to capture 2 images. So now seriously i need your help.. 

[6113cl]