• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-06-2022 01:32 AM - edited ‎10-06-2022 02:36 AM

HP Recommended
Product: HP EliteBook 820 G3 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

1. Installed the lt4120 Snapdragon X5 LTE module.
2. Installed HP t4120 Snapdragon X5 LTE driver
3. Installed SIM-card

Connected to mobile network
All OK.

But periodically when I want to connect to the mobile network SIM-card Insert
And accordingly I can’t connect to this network, because there is no Connect button

USB device configuration\VID_03F0&PID_9D1D&MI_00\6&31191e81&9&0000 is blocked by policy.

 

Doesn't solve the problem:
- Reboot
- Disable/enable via Device Manager

Problem solves:
- Driver reinstallation

 

 

Category:
2 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.