• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎10-12-2026 10:06 AM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15m-eu0000 (267R9AV)
Operating System: Microsoft Windows 11

I currently have 8 GB, is it possible to upgrade this model to 32GB? If yes what is the suggested DRAM module spec?

Thank you

ptode

Category:
Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-12-2026 12:01 PM

HP Recommended

According to chapter 1 of the service manual at the link below, the max memory is 2 x 8 GB.

 

https://data2.manualslib.com/cpdf/42/207/20669/de2d06.pdf 

 

Normally notebooks with the Ryzen 5xxx series processors can support 2 x 16 GB of memory.

 

You can run this command in Windows Powershell as administrator to confirm how much memory your notebook can support:

 

Get-CimInstance -ClassName Win32_PhysicalMemoryArray | Select-Object MaxCapacityEx, MemoryDevices

 

You should install DDR4-3200 CL22 SODIMM memory modules.

View solution in original post

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎10-12-2026 12:01 PM

HP Recommended

According to chapter 1 of the service manual at the link below, the max memory is 2 x 8 GB.

 

https://data2.manualslib.com/cpdf/42/207/20669/de2d06.pdf 

 

Normally notebooks with the Ryzen 5xxx series processors can support 2 x 16 GB of memory.

 

You can run this command in Windows Powershell as administrator to confirm how much memory your notebook can support:

 

Get-CimInstance -ClassName Win32_PhysicalMemoryArray | Select-Object MaxCapacityEx, MemoryDevices

 

You should install DDR4-3200 CL22 SODIMM memory modules.

Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎10-14-2026 11:12 AM

HP Recommended

Very effective solution. Thank you very much

Ptode

Reply
Was this reply helpful? Yes No

‎10-14-2026 11:34 AM

HP Recommended

You're very welcome.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->