my hp probook 6550b bluetooth not working win 10

[riad4]

my laptop bluetooth dosnt work

[NonSequitur777]

@riad4,

Welcome to our HP User Forum!

If I had to guess, the Bluetooth module in your HP ProBook 6550b is defective -assuming your laptop was fitted with one and it used to work.  

Honestly, I am not sure how one would order a replacement Bluetooth module in your country, but to give you an idea what it looks like here is a purchase option: https://www.ebay.com/itm/255953865622?hash=item3b980a0b96%3Ag%3ABc8AAOSwRaxj2Abx&amdata=enc%3AAQAIAA....

Here is a YouTube instructional video showing how to access the Bluetooth module -go to timestamp 1:27, the Bluetooth module is hiding beneath the small cover bottom-left: https://www.youtube.com/watch?v=Am6na_9HDww.

Here is an illustration from an HP ProBook 6550b manual:

Another option -and one I would actually recommend restoring Bluetooth connectivity for your legacy laptop, is to simply purchase a Bluetooth dongle which fits in one of your USB ports, which looks like this:

Hope this was helpful.

Kind Regards,

NonSequitur777

[NonSequitur777]

@riad4,

My previous response assumed that you already tried troubleshooting your Bluetooth, such as explained here: Bluetooth is Not Working in Windows 10: Restore it in 5 Steps (windowsreport.com).

Kind Regards,

NonSequitur777