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‎09-07-2026 07:58 AM

HP Recommended

laptop has connectivity issue

 

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1 REPLY 1

‎09-09-2026 04:21 AM

HP Recommended

Hi @trupti4 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I understand you're experiencing a network connectivity issue with your laptop, and I'm sorry for the inconvenience.

 

To better understand the situation and provide the most relevant guidance, could you please share:

  • The HP laptop model or product name
  • Operating system (Windows 10, Windows 11, or other)
  • Whether the issue is with Wi-Fi, Ethernet, or both
  • Any error message you see
  • Has the connection stopped working recently, or is this a new setup?
  • Are other devices able to connect to the same network without issues?

The more details you can share, the better we can identify the cause and guide you effectively.

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


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