my wifi driver not working

romeoislam · ‎08-14-2026

Hawks_Eye · ‎08-16-2026

Welcome to the HP Support Community! We're here to help you get back up and running.

I understand that the Wi-Fi driver is not working on your Windows 10 (64-bit) system. We represent HP, and I'll help you with focused troubleshooting steps.

To provide the most accurate HP-specific guidance, could you please share:

The exact HP product model (for example, HP Pavilion 15, HP EliteBook 840 G8, HP Victus 15, etc.).
What happens when you try to use Wi-Fi?
- Wi-Fi option is missing completely
- No wireless networks are detected
- Wi-Fi disconnects frequently
- Device Manager shows an error on the wireless adapter
- Any error message displayed
Have you already tried any troubleshooting steps such as restarting the computer, updating drivers, or running HP Hardware Diagnostics?

Once you share the HP model and the behavior you are seeing, I can provide the appropriate HP troubleshooting steps without involving registry changes.

We're looking forward to helping you get back up and running!

Regards,

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.

If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.

And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Create an account on the HP Community to personalize your profile and ask a question