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- network adapter not connected - LAN as well not

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10-01-2019 05:07 AM - edited 10-01-2019 11:20 AM
Hi
Since trying to install a SW called DaVinci Resolve, my computer does not connect properly to any net Wifi or LAN, meaning I don't have internet available.
The problem messages I get:
connectivity is currently reduced
the adapter is not connected
probably a problem with the driver of wireless network adapter
the IP protocol batch could not automatically be connected with the adapter(Broadcom 4313GN 802.11b/g/n 1x1)
(Windows Version 6.1, AMD64)
Nevertheless I reinstalled all drivers new from HP driver support, did not help 😞
Switching off the firewall, did not help 😞
LAN cable, did not help 😞
Router restart, did not help 😞 .... Mobiles and other Laptop work all fine
trying with my mobile as Hotspot, did not help 😞
Any hint what else beside the drivers could be mixed up ?
10-03-2019 01:06 PM
I see the Your computer does not support the System requirement for DaVinci Resolve.
I suggest you uninstall the software and check if the network is working.
Keep me posted, how it goes!
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Cheers:)
Raj1788
I am an HP Employee