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‎11-06-2021 08:38 AM

HP Recommended
Product: Pavilion 15-dk0056wm
Operating System: Microsoft Windows 10 (64-bit)

I am having unstable internet connection via WiFi, but it's fine with ethernet or other devices
I figured the problem was with the adapter driver, so I've tried it with the latest drive version (2024.0.10.223) but no stable connection.
I have updated my windows and my BIOS to the latest available

Category:
1 person had the same question
2 REPLIES 2

‎11-06-2021 03:27 PM

HP Recommended

@Amir-Gx 

 

The specs of your machine is

 

           https://support.hp.com/au-en/document/c06655486

 

It has  Realtek 802.11b/g/n/a/ac (2x2) and Bluetooth® 4.2 combo. Please use the following steps

 

(a) Uninstall Wifi driver for Realtek adapter,

(b) Reboot machine

 

Machine will ask you to update driver. If required, tell it to use internet.

 

Regards.

 

 

BH
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‎11-06-2021 10:28 PM

HP Recommended

I have uninstalled/installed the driver as well, doesn't seem to help

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