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‎03-15-2021 08:20 AM - edited ‎03-15-2021 08:26 AM

HP Recommended
Product: HP Pavilion g6 series
Operating System: Microsoft Windows 7 (64-bit)

Hello i have a problem in my HP laptop. It is not able to connect to WiFi due to a miss in network drivers. I downloaded many wireless driver but no one worked.

Description for my laptop:

Notebook model: HP Pavilion g6 Notebook PC

 Product Number: LP230EA#A2N

If you please help me in finding the best wireless driver in order to download it.

5 REPLIES 5

‎03-15-2021 09:08 AM

HP Recommended

Hi:

 

If the wifi adapter needs a driver, there will be a device listed in the device manager described as a Network Controller.

 

Find the Network Controller device, and post the hardware ID for it, so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device.

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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‎03-15-2021 09:24 AM - edited ‎03-15-2021 09:49 AM

HP Recommended

 

Untitled 3.png

 

I sent a screen shot .

Did the picture for the device manager appear to you ? 

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‎03-15-2021 10:15 AM

HP Recommended

Hi:

 

Yes, I saw your screenshots.

 

The one shows the Intel Centrino 1000 wifi adapter and Realtek LAN adapter listed under the Network Adapters device manager category.

 

The wifi driver and ethernet drivers are installed and you should be able to connect to the internet.

 

Why you cannot, unfortunately that I do not know.

 

You need these drivers for the other devices...

 

SM Bus Controller.  Install this driver first and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp52501-53000/sp52791.exe

 

PCI Simple Comms Controller:

 

https://ftp.hp.com/pub/softpaq/sp52501-53000/sp52794.exe

 

PCI device:

 

https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55030.exe

 

There is a newer wifi driver if you want to give this one a try.

 

https://ftp.hp.com/pub/softpaq/sp57501-58000/sp57976.exe

 

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‎03-15-2021 10:54 AM

HP Recommended

Thanks for the links that fixes the other drivers.

But my wireless connection didn't fix yet, is there any solution other than wireless drivers that you can recommend it to try?

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‎03-15-2021 11:01 AM

HP Recommended

You're very welcome.

 

Unfortunately, I don't have any suggestions for you to try.

 

Your screenshot shows the Intel Centrino wifi adapter is working properly.

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