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Windows 11 Support Center. -
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01-31-2024 11:40 PM - edited 01-31-2024 11:42 PM
right now i am facing some issues with my iris plus driver, which made my PC slow and I have tried reinstalling it but it didn't work , and sometimes the screen goes blank and I have also visited the near by hp store and they found that the version of the graphic driver is to low due to it is unable to run the win 11 properly , the display is too laggy and the mouse stops suddenly , at present my PC graphic driver is running on version 26.20.100.7926 I hope that soon they may release the newer version of the driver .
02-05-2024 06:38 AM
Hi @NagaRohit,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like you're experiencing issues with your Intel Iris Plus graphics driver on your HP Pavilion - 15t, and the current version might not be compatible with Windows 11. Here are some steps you can try to resolve the problem.
Update Graphics Driver:
- Visit the official HP support website and look for the latest graphics driver specifically designed for your model.
- Download and install the latest graphics driver compatible with your system and Windows 11.
Update Windows:
- Ensure that your Windows operating system is fully up to date. Sometimes, driver issues can be resolved by installing the latest Windows updates.
Intel Driver Update Utility:
- You can use the Intel Driver & Support Assistant (https://www.intel.com/content/www/us/en/support/detect.html) to automatically detect and update your graphics driver.
Manually Install Graphics Driver:
- If the automatic update doesn't work, you can try manually uninstalling the current graphics driver and then installing the latest one.
- Go to Device Manager, locate your graphics adapter, right-click on it, and choose "Uninstall device." After uninstalling, restart your computer and install the latest driver.
Rollback to a Stable Driver:
- If the latest driver is causing issues, you can try rolling back to a previous version that was stable. This can be done in the Device Manager under the properties of your graphics adapter.
Remember to back up your important data before making significant changes to your system. If the problem persists, it's essential to keep an eye on HP's official support channels for any official driver updates or announcements related to your graphics issue.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator