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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎12-01-2018 07:24 PM

HP Recommended
Product: notebook 15
Operating System: Microsoft Windows 10 (32-bit)

Basically what happened before: After a Windows 10 update, my computer was not showing any network options. (The icon says "Not connected - No connections are available) Going into Control Panel/Network and Internet/Network Connections, it then says "Local Area Connection Network cable unplugged". I ran diagnostics and it said to plug in the ethernet cable to the network adaptor. So my wifi connection will not work with my laptop unless directly connected to by the ethernet cable. Wifi works fine with phones, ipods/ipads, and another laptop. I can not find any wireless connection, Please help. I reset the entire computer and still no wifi.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-02-2018 08:29 AM

HP Recommended

I solved it! It was the inteldual wireless adapter that came up missing after lass microsoft update! I have wifi again! I reinstalled it from the HP site t, the went to divice manager and downloaded the install there and it worked!

 

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5 REPLIES 5

‎12-02-2018 06:08 AM

HP Recommended

I now have a realtec ethernet contoller? Where did that come from?? It did not come on my computer when I bought it and I did not download it.

 

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‎12-02-2018 08:29 AM

HP Recommended

I solved it! It was the inteldual wireless adapter that came up missing after lass microsoft update! I have wifi again! I reinstalled it from the HP site t, the went to divice manager and downloaded the install there and it worked!

 

1 person found this reply helpful
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‎12-02-2018 03:16 PM

HP Recommended

How  you did it? Becouse I did it the same but it does not worked:((

Thank you

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‎12-02-2018 03:35 PM

HP Recommended

I am not a tech, however this is what I did. I looked up the device I should have at hp ( by letting them find my pc).I reset the PC to factory (that prompted HP Assist to update my BIOS). Then I downloaded the drivers from the HP site (it was the intel wireless driver I was missing). I went to HP assist and they showed the downloads waiting there, I downloaded the drivers. I then went to device manager (I watched a video on it inHP support) and downloaded the drivers needed. Best of luck, I know I was going crazy!!

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‎12-03-2018 11:50 AM

HP Recommended

Yes, but I don't want to reset operation system. Let's it will be last chanse.

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