no wifi driver

[LisaPed37]

After a Windows 10 update, my computer was not showing any network options. (The icon says "Not connected - No connections are available) Going into Control Panel/Network and Internet/Network Connections, it then says "Local Area Connection Network cable unplugged". I ran diagnostics and it said to plug in the ethernet cable to the network adaptor. So my wifi connection will not work with my laptop unless directly connected to by the ethernet cable. Wifi works fine with phones, ipods/ipads, and another laptop. I can not find any wireless connection. The netwok connection only shows eithernet connection. I reset to factory setting it worled one day. I downloaded the wifi drivers agian and they do not show up in recovery or download! Please help!!!

[Lil_Boy_Blue]

Hi

First please give the SKU:

WinKey + R and type msinfo32 and post the SKU: from line 9 (probably).

NoteBook 15 is too general... 

Results for " Notebook 15" (37233)

I suspect the HP Wireless Button Driver may be missing.

[LisaPed37]

System SKU X0H86UA#ABA

[Lil_Boy_Blue]

Hi

Start here...

https://support.hp.com/us-en/product/hp-15-ay000-notebook-pc-series-touch/10862302/model/11830175

One Click Fixes

https://support.hp.com/us-en/drivers/selfservice/hp-15-ay000-notebook-pc-series-touch/10862302/model...

HP Wireless Button Driver (Windows 10 v1709)

Download

HP Wireless Button Driver (Windows 10 v1803)

Download

If in doubt please ask.

[LisaPed37]

This did not help so I ran a sysyem test and it said :

Wireless ModuleCheck- not installed.

[Lil_Boy_Blue]

ESC  and F1 shows this for me.

Can you achieve something similar?

[LisaPed37]

system board: 81eb

sbct#:pfx121t29oef

bios: f.45

processor type: intel core i3- 6100u

cpu@2.30ghz

feature byte 3q396b7k7p7wabar aqas awqs quqw bhbp bzcb dudp dg.gg

build id; 16ww2cet603#saba#daba

[Lil_Boy_Blue]

Copy, Paste and Save in Notepad, as LBB.bat and double click to run.
Post anything non-personal, but relevant please.

@ECHO OFF
getmac
systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"

PAUSE

It produces a lot that can be helpful.

[LisaPed37]

it runs but then disappears really quickly... is there a way I can keep it up, or something specific I am looking for?

[Lil_Boy_Blue]

Hi

There are screenfuls of info, and the Pause command holds the screen open.

But you can run just some of the bat by deleting the other lines.

Copy, Paste and Save in Notepad, as LBB.bat and double click to run.
Post anything non-personal, but relevant please.

@ECHO OFF
getmac

PAUSE

PowerShell -Command "Get-NetAdapter"

PAUSE

PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"

PAUSE

And it may look something like this...

Physical Address    Transport Name
=================== ==========================================================
48-48-48-48-48-27   \Device\Tcpip_
B0-5A-DA-DE-84-28   Media disconnected
48-48-48-48-48-28   Media disconnected

Name                      InterfaceDescription                    ifIndex Status       MacAddress             LinkSpeed
----                      --------------------                    ------- ------       ----------             ---------
WiFi                      Realtek RTL8723BE 802.11 bgn Wi-Fi A...      23 Up           48-48-48-48-48-27      72.2 Mbps
Bluetooth Network Conn... Bluetooth Device (Personal Area Netw...      22 Disconnected 48-48-48-48-48-28         3 Mbps
Ethernet                  Realtek PCIe FE Family Controller            10 Disconnected B0-5A-DA-DE-84-28          0 bps



Name                      InterfaceDescription                     DriverFileName  DriverDate DriverVersion NdisVersion
----                      --------------------                     --------------  ---------- ------------- -----------
WiFi                      Realtek RTL8723BE 802.11 bgn Wi-Fi Ad... rtwlane.sys     2018-02-24 2023.66.11... 6.70
Bluetooth Network Conn... Bluetooth Device (Personal Area Network) bthpan.sys      2006-06-21 10.0.17763.1  6.30
Ethernet                  Realtek PCIe FE Family Controller        rt640x64.sys    2015-05-05 10.1.505.2015 6.40