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Message 1 of 5
187
Flag Post

Solved!

orange wifi key no drivers

HP Recommended
cq57-439wm
Microsoft Windows 7 (64-bit)

i dont seen no other post helping with 64 bit. so i restore the pc but dont have no driver for certain drives as well as not being able to turn on the wifi button nor does it let me access the internet using a ethernet cable. any advistise would be greatly apperiated thank you.

4 REPLIES 4
Level 21
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125,999 116,180 18,859 28,775
Message 2 of 5
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HP Recommended

Hi:

 

You need these wifi and ethernet drivers...

 

Wifi:

 

This package contains the driver installation package for the Ralink wireless LAN Controllers in the supported notebook models running a supported operating system.

 

sp71421.exe (hp.com)

 

Ethernet:

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

sp52421.exe (hp.com)

 

You can find the rest of the drivers you need for your notebook at the link below...

 

Compaq Presario CQ57-439WM Notebook PC Software and Driver Downloads | HP® Customer Support

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Message 3 of 5
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HP Recommended

awesome ill give it a try. question does it not make a difference  for these two drivers. like mines a window 7 prem oa and the ones on the websiites are windows 7 and 8. thank you very much. ill update when i give a try.

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Message 4 of 5
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HP Recommended

awesome thanks alot. those two solved. well got me too be able too log onto the internet. now too see if the wireless adapter is shot or something with the settings. i still get the orange wifi button which isnt a big deal.

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Level 21
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125,999 116,180 18,859 28,775
Message 5 of 5
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HP Recommended

You're very welcome.

 

You would use the W7 drivers from the support page if you are running W7 on there.

 

The W8 drivers were for those folks that upgraded their PC's to Windows 8 back in the day.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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