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HP Recommended
Officejet pro 8024
Microsoft Windows 10 (64-bit)

I am getting this message "printer not connecting to web services" and the HP Ink info is not updating now for over 10 days

In other respects the printer is working. ie. prints and scans. The Internet is working and printer blue wifi light is a steady blue light

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Raywigz

 

I reviewed your post and I understand that you are unable to connect to web services.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c05337026

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Raywigz

 

I reviewed your post and I understand that you are unable to connect to web services.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c05337026

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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