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HP Recommended
pavilion g6
Microsoft Windows 8.1 (64-bit)

from the last 12-14 days i have the issue with my wifi connectivity. Whenever i connect my wifi with my mobile hotspot or my wifi router, my laptop wifi connected only for 5 to 10 minutes    and after this it show "no internet connection" or limited access" . due this ,i face to much problem to do my official work as i have restart my computer so i can access my wifi for next 5 to 10 minutes. please help me to resolve my problem

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, @GABRU

 

I see that you were interacting with @sandytechy20. I'd like to be jump in with a suggestion 🙂

 

First, open the command prompt as an administrator. Simply search for "Command prompt" and when the search results display the command prompt, right-click and choose "Run as administrator".

 

Once the command prompt opens, copy this command and press enter:

 

sc config storsvc type= own  

 

Restart the PC and check.

 

If the issue persists, open the command prompt again as mentioned above and copy the following commands, and press "enter" after each one:
 

  1. netsh int tcp set heuristics disabled
  2. netsh int tcp set global autotuninglevel=disabled
  3. netsh int tcp set global rss=enabled
  4. netsh int tcp show global  (To Check if All settings have taken effect - Make sure all settings are disabled except Receive-Side Scaling State.)

Reboot the system and see if it works.

 

Let me know if that works!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

10 REPLIES 10
HP Recommended

Hi @GABRU

 

Welcome to the HP Forums. I would be happy to help you with your HP Pavilion g6 notebook. I understand that it keeps disconnecting wifi connection and you have already done some preliminary troubleshooting. 

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

Here's a guided troubleshooter that will help fix this issue: Click here 
 

Try these steps: 
 

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

 

If issue persists, continue with the below steps: 

  • If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

  • If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

  • If your computer does not have a wireless key or the wireless activity lights remains off or orange, then continue using these steps. 

  • Click Start, type troubleshooting into the Search field. 

  • Select troubleshooting from the search results. 

  • Click Network and Internet. 

  • Click Internet Connections 

For more steps: Click here 

For related post on HP Forums: Click here 

 

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

sorry brother because the methods suggested by you  are not working . these sulations suggest by you  are to basic that any can do without the help of forum. please suggest some advanced troubleshoot so i can resolve my problem. ok

HP Recommended

Hello, @GABRU

 

I see that you were interacting with @sandytechy20. I'd like to be jump in with a suggestion 🙂

 

First, open the command prompt as an administrator. Simply search for "Command prompt" and when the search results display the command prompt, right-click and choose "Run as administrator".

 

Once the command prompt opens, copy this command and press enter:

 

sc config storsvc type= own  

 

Restart the PC and check.

 

If the issue persists, open the command prompt again as mentioned above and copy the following commands, and press "enter" after each one:
 

  1. netsh int tcp set heuristics disabled
  2. netsh int tcp set global autotuninglevel=disabled
  3. netsh int tcp set global rss=enabled
  4. netsh int tcp show global  (To Check if All settings have taken effect - Make sure all settings are disabled except Receive-Side Scaling State.)

Reboot the system and see if it works.

 

Let me know if that works!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended
Spoiler
"NOT WORKING" , and just leave because you are not able to solve it ,sorry to say but this is true
Spoiler
Spoiler
Spoiler
:indifferent:

"AND JUST REPLY MY THIS SIMPLE QUESTION":- if i upgrade my laptop from windows 8.1 to windows 10 does my problem will solve
AND what is size of windows 10 while in upgrading process  from 8.1 to 10
HP Recommended

@GABRU

 

Thanks for the reply.

 

This could be a driver issue.

Upgrading to Windows 10 from Windows 8.1 should fix the issue.

 

Keep me posted.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

few days ago i just upgraded my windows 8.1 to windows 10 , and it causes a problem related to sound

whenever i play video or songs i can not hear properly 

i do all my possible troubleshoot to resolve the problem but it will not help

can you suggest some solution

AND PLEASE DO NOT SUGGEST SOLUTION WHICH ARE LISTED ON MICROSOFT SITE

THESE SOLUTION ARE TOTALLY USE LESS FOR ME.

HP Recommended

Hi

 

A little Forum etiquette may advance your cause.

 

 

HP Recommended

please provide solution , not a  inappropiate content

"PLEASE WRITE THE RIGHT SOLUTION IN ENGLISH LANGUAGE OR HINDI LANGUAGE"

HP Recommended

I dont have the correct solution.

 

Also I dont know the Hindi word for "please", but Google translate suggests "कृप्या".

 

 

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