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Locked

‎02-26-2022 02:34 PM

HP Recommended
Product: OMEN 15-en0000 Laptop PC (1C099AV)
Operating System: Microsoft Windows 10 (64-bit)

So for perspective, I've had this device since October of 2021, I used Windows 10 21h1 with it until late November. I installed Windows 11 and dual booted it with Ubuntu 21.10. I haven't noticed any issues with it thus far. 

 

On New Year's eve, I installed 21h2 and this is where I started having trouble. I went to use my Bluetooth headset, but it wasn't showing up in the settings. I tried every possible fix I found, even went to Discord servers in hopes of fixing my issue, but nothing worked. I went to install Linux again, and everything worked perfectly fine on there, so it couldn't be a hardware issue. The driver version has stayed the same between my initial installation and now, so it couldn't be a driver issue either. I reinstalled the drivers, restarted the Bluetooth service, ran sfc /scannow and DISM, even went to install Windows 11 and 21h1 again, to no avail. The issue is seemingly inexplicable.

 

I tried Windows 10 again now to see if it was something that got bugged in an update, once again to no avail. The only thing I think could be left is that it's some kind of BIOS setting that got messed up due to Linux, but the BIOS has no Bluetooth setting in sight, so I can't try to fix it that way.

 

I appreciate any support.

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