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HP Recommended
ZBook 17 G40
Microsoft Windows 10 (64-bit)

I bought a zbook some years back and after wards ordered the wwan card and installed it. recently i tested inserting 4 different sim cards from 4 different providers and the onboard card reader does not pick up the card. The wwan card is working properly as can bee seen by the details below which was copied from the system settings. I also checked in device manager. Any assistance would be appreciated. 

 

Manufacturer: HP
Model: HP lt4120 Snapdragon X5 LTE
Firmware: T77W595.F0.0.0.6.6.VF.010
Network type: 3GPP
Data class: GPRS, EDGE, UMTS, HSDPA, HSUPA, LTE, HSPA+
IMEI: 3588940695xxxxx
HP ZBook 17 G4

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