• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Hp 15 notebook
Microsoft Windows 10 (64-bit)

It seems on the newer releases of windows 10 the bluetooth driver from ralink(mediatek) fails for the rt3290 wireless/bluethooth card

 

above windows  10(1709)

 

 

is there gonna be a fix for this

1 REPLY 1
HP Recommended

Hi:

 

The only W10 bluetooth driver that Mediatek/Ralink ever developed for the RT3290 is this one...

 

11.0.761.0     Jun 18, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

 

The card is no longer supported by Mediatek, and usually with the newer builds of W10, the entire wifi/bluetooth adapter completely disappears from the device manager, with no solutions to fix.

 

What you may be able to do depending on the exact model notebook you have, would be to upgrade the RT3290 to a newer card that works on the newer builds of W10.

 

If you let me know the full model number or product number of your notebook, I will let you know if that is possible.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.