realink wifi adapter

[felixx1]

I keep losing wifi connectivity.

Sometimesthe Ralink RT5390R802.11bgn wifi adapter disappears altogether

I have installed latest Ralink wireless LAN  adapter driver

Do you have a link to the LATESTupdate to this adapter as this is driving me bonkers! (march 11, 2017)

As I type I have lost wifi connectivity.

Yes I can go to device manager and go through the uninstall/restart rigmarole but this can happen six or eight times a day and obviously should not happen.

I have looked evrywhere online for latest version, w10 compatible, to no avail.

Can anyone help please?

thank you

[The_Fossette · Accepted solution]

Hi @felixx1

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that the wireless connection keeps disconnecting and the wireless adapter disappears from device manager.

I’d love to help!

I recommend you to download and install the driver from the below article to fix this issue.

http://hp.care/2fFMAdn

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[felixx1]

I thought this solution had worked and it did for a while but the problem is back.

Wifi connectivity drops out randomly.

I refreshed my computer and took it back to a clean windows 10 installation but to no avail.

Any further suggestions?

In addition my sound card randomly emits a growling sound and audio cuts out.

As with network adapter reinstalling driver fixes it temporarily but its not a solution.

I wonder if the two things are connected?

Any help appreciated.

tia, felix

[Chimney_83]

Hi @ felixx1, I am the @Chimney_83. It looks like you were interacting with @The_Fossette, but he is out of the office today so I'll take over from here.

Thanks for the reply, as you have performed a reinstall of the OS, recommend you run HP Support Assistant to make sure all the drivers are updated. Click here for assistance. 

Make sure all the Windows updates are installed. 

If the issue persists, please open the command prompt as administrator and type sc config storsvc type= own and hit enter, this should give you Success prompt as shown in the image below. 

This should resolve the issue you are facing. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

[felixx1]

Hi everyone and thanks for your suggestions.

I have tried them all but I'm sfraid nothing works consistently and wifi connectivity still drops out randomly and irritatingly regularly.

Is there an alternative/generic network adapter I could try in place of the realtek rubbish?

cheers

felix

[The_Fossette]

Hi @felixx1

Thank you for posting back.

Follow the below steps to fix this issue.

Open CMD as Admin:  Copy the following commands, and press Enter after each one.

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh int tcp show global  (Check if All settings have taken effect)

Reboot the system and see if it works.

If the issue persists, follow the steps in the below link.

http://hp.care/2c86VnP

Let me know how it goes and you have a good day ahead.

Take care!

Cheers!

[maine4me]

C:\WINDOWS\system32>netsh int tcp set heuristics disabled
Ok.

C:\WINDOWS\system32>netsh int tcp set global autotuninglevel=disabled
Ok.

C:\WINDOWS\system32>netsh int tcp set global rss=enabled
Ok.

C:\WINDOWS\system32>netsh int tcp show global
Querying active state...

TCP Global Parameters
----------------------------------------------
Receive-Side Scaling State : enabled
Chimney Offload State : disabled
Receive Window Auto-Tuning Level : disabled
Add-On Congestion Control Provider : default
ECN Capability : disabled
RFC 1323 Timestamps : disabled
Initial RTO : 3000
Receive Segment Coalescing State : enabled
Non Sack Rtt Resiliency : disabled
Max SYN Retransmissions : 2
Fast Open : enabled
Fast Open Fallback : enabled
Pacing Profile : off

Hi The_Fossette, are these the proper settings?  You stated "(Check if All settings have taken effect)"  How would I know? Thanks!