rtl8188ee upgrade

[gimmeone]

i have a hp 15-f004dx and have had slow internet issues since day 1. was wondering if there was an upgraded card i could use in place of the stock realtek one.

[DavidSMP]

Hi @gimmeone,

Thanks for stopping by the HP Support Forums! 🙂 Good day. 🙂 I understand that you are looking for assistance regarding slow wifi internet connection and looking for an upgraded card. It will be a genuine pleasure to assist you here. 🙂

You’ve done your bit of copious and extensive diagnosis  before posting your query in the HP forums. Kudos to you for that. 🙂 Great  Job! You are a valued HP customer and we appreciate you greatly for doing business with HP. I take it as a privilege to share this platform with you.:)

First off, we need to figure out if the issue is software or hardware related.

To isolate the issue clearly I request you to try connecting to the internet in safe mode with networking on windows 10. Check this link: https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode

If it works at correct speeds in Safe mode with networking, then the issue is software related and a firewall, antivirus software, other security software or some other application could be the culprit. If it does not work correctly in Safe mode with networking,

Please proceed to the next step from this link: http://support.hp.com/us-en/product/HP-ENVY-15-Notebook-PC-series/3995936/model/4041401/document/c04...

Please proceed with these steps:

• Disable Bluetooth module and check during browsing.
• Try a different browser like Chrome or Firefox
• Open windows Control Panel, open Power Options and next to your currently selected power plan, click Change plan setting.  In the following window, click Change advanced power settings.  In the next window, open up 'Wireless Adapter Settings' and then open up 'Power Saving Mode'.  Next to On battery: click the current setting and a drop-down box will appear - select 'Maximum Performance'.  Do the same for Plugged in.  Then click Apply and Ok to save these settings.
•  
• Restart the notebook and see if this has helped the issue.
•  
• Also open device manager. Go to Network adapters and expand it. Select the wireless network adapter for your device by right-clicking on it and clicking on properties. Then go to power management option and uncheck the box that says” Allow the computer to turn off this device to save power. Also, check the box that says “Allow this device to wake the computer”
• Try a different wifi network like a wifi hotspot or a library network to isolate the issue further.
• Please check with a hard wired Ethernet cable to isolate the issue only. You could later remove the cable.
• Change the router channel to 11Ghz
• Please disable all firewalls security software and antivirus programs only to check. You could re-enable them once we know that they are not causing the conflict.
• Please uninstall the existing wifi drivers and update the bios, chipset drivers and wifi drivers from http://hp.com/drivers
• Open device manager>network and adapters>expand it>right-click on it>select properties>Advanced>there is a list of options that show up.
• Here change the value on the right for roaming aggressiveness to Highest.
• Transmit power to Highest.
• From the drop down change  801.11n channel width for 2.4 GHz to “auto” Please ignore if it is already changed to Auto mode
• Change 801.11n channel width for 5.2 GHz to “auto” Please ignore if it is already changed to Auto mode
• Wireless mode should be selected to 801.11 to highest b/g/n
•  Throughput booster value – Enabled (you could later disable only this value. this only for checking. if it works and resolves the issue leave it enabled)
• Wake on Magic Packet value – Enabled
• Wake on Pattern Match – Enabled

Please check these links out as well:

Link 1: http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/HP-Envy-17-Slow-Internet-Connection/m-...

Link 2: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Very-often-slow-down-the-wifi-i...

Link 3: http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Common-fixes-for-wireless-connectivity...

Link 4: https://support.microsoft.com/en-in/help/10741/windows-10-fix-network-connection-issues#network-prob...

If nothing works then please refer the service manual for supported wifi cards from this link: http://h10032.www1.hp.com/ctg/Manual/c04763999  refer page 2, page 18. page 29 and  page 30 for information on supported cards, specs and how to replace it.

Please perform all the required steps to try and correct the situation. I know that you are technically very competent to achieve this. 🙂

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂 Please reach out for any issues and I'll be there to assist you.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂

[gimmeone]

i tried to boot up in safe mode with networking but the network doesnt even show up to be able to test it. in regular mode im getting about 18.22 mbps download and 5.17mbps upload speeds on a 50 mbps connection. also tried a few of the other suggestions but nothing is getting it to move faster. as it is it takes almost a full minute just to run the test. i did look at the 3 other adapter options and i think i may try the Ralink RT3290LE and see how that does since it has the least amount of complaints.

[DavidSMP · Accepted solution]

Hi @gimmeone,

I thank you greatly for your quick response. You have been simply awesome to work with, an absolute privilege.  🙂 Trust me I've done all I can to help by keeping your best interest in mind. I have given the compatible WLAN card information that you asked for.  I hope things work great for you.:) 

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂 Please reach out for any issues and I'll be there to assist you.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂

[gimmeone]

thank you sir

[DavidSMP]

Hi @gimmeone,

Thanks for the reply. You could also use an external USB wifi dongle that supports B/G/N/AC models and check the speed. (There are some fast  dualbandUSB wifi adapters that you could checkin google)

This link could be useful: http://www.wirelesshack.org/best-usb-wireless-network-adapters.html

This is a third party link. Please do not click on any ads, links, images or downloads  anywhere as these are third party links. 

Please try the computer on a different network to check if the speed is slow.

If this really helped please Kudo this post by clicking the "Thumbs Up" button and marking this as an accepted solution.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 

Take care now and have a splendid week ahead.