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AHAMEDJASIM
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sim card driver is not installing

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HP Pro book 645
Microsoft Windows 10 (64-bit)

Hi, requesting help

Im using HP Pro book 645 G1 series laptop and it supports sim card but when i insert the sim it doesn't connect to the internet and the cellular option is not displayed, then i realized  that i don't have a specific wwan drivers which is necessary for the cellular connection,After that i downloaded the drivers from the HP.com , But my problem is the downloaded drivers are not installing, when i click install with administrative preveliges  it opens and pops out no response i also disabled defender but still get nothing.

Anyone please help me i dont know what to do, i would be pleased and glad that anyone would help me thanks...   

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banhien
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@AHAMEDJASIM 

 

All HP Pro book 645 G1 machines have SIM card slot but over 90% of them do not have WWAN card installed. Did you buy WWAN card option ?

 

Regards.

BH
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AHAMEDJASIM
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thanks for your reply

How can i check that my laptop has wwan card?

i have checked in device manager it does not show about wwan card, what can i do now

 

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banhien
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@AHAMEDJASIM wrote:

... i have checked in device manager it does not show about wwan card, what can i do now


@AHAMEDJASIM 

 

Then it does not have. WWAN card.

Integrated wireless wide area network (WWAN) options by way of wireless module (select models only)
Two WWAN antennas built into display assembly
Security provided by subscriber identify module (SIM), slot located in battery bay
Support for the following WWAN formats:

  • HP hs3110 HSPA+ Mobile Broadband Module part # 723895-001
  • HP lt4112 LTE/HSPA+ Mobile Broadband Module part # 704031-001
  • HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module part # 704030-001

You can buy one of above parts and install to your machine.

 

Regards.

BH
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AHAMEDJASIM
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Screenshot (1).pngScreenshot (2).png

 

 

 

please can u explain about this diagram, here it is mentioned that my laptop has WWAN antennas. Can you please tell me that WWAN card & WWAN antennas are same, please...

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