store problems

[natthalie]

I'm trying to connect to the store but it tells me that there was a problem with the connection or server has timed out to wait a few minutes and try again. .
My Internet works just fine on the browser or everything else it's just the store.

[mkjohnson92]

Hello,

Which store are you trying to visit? Do you have the name and URL you are using?

Thanks!!

[natthalie]

It's the store the one for the apps..

[mkjohnson92]

Hello,

Thank you for the information! Try this link and see if you can access:

https://www.microsoft.com/en-us/windows/apps-and-games

Click on the "Thumbs up"button on the bottom to say "Thanks"

Please mark the post that solves your problem as "Accepted Solution"

[natthalie]

And that's the website I use from now on?

[mkjohnson92]

Hey Natthalie,

Can you tell me a little bit more about what you are looking for is it a specfic application? If you want to purchase or download a specific application that should definitely be the website you can use, but I just want to make sure I full understand what you are looking for. If you find what you are looking for via the link I sent you, then yes please use that in the future.

[natthalie]

Someone told me too download "open office"
It's like Microsoft Word but open office is free. .
is their any other app similar to Microsoft word?

[natthalie]

I tried downloading the Facebook app but it sent me to a page that says
"We weren't able to connect to the store. This might have happened because of a server problem or the network connection timed out. Please wait a few minutes and try again. (0x80072ee2)"


Do you think I have to check my Internet? I could get on the Internet it works fine just not for the store to download apps like music apps or games or the Facebook app.??

[mkjohnson92]

Can you just go to www.facebook.com and use the application from there? If you don't get an error with accessing the application that way, I would go ahead and just do that.

[natthalie]

Yeah that works. .