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- the laptop recognises and connect to all the wifi connection...

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01-16-2020 12:34 AM
Operating System: Microsoft Windows 7 (32-bit)
A number of wifi are visible and I can connect to them as well but my jio fiber is not even visible. Although I am connecting my mobile through jio fiber wifi, so it is working fine. I can easily connect through LAN. Pls help
1 REPLY 1
01-16-2020 04:26 AM
Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
Then we can check if you are on a 2.4 Ghz , 5.0 Ghz or BOTH.
More details about the ISP Router/modem please.
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