there is no bluetooth device showing in pc.

[xvillainX512x]

Hello ,

I have installed win 7 ultimate x64 and then i installed every driver and evrything is working except bluetooth in my pc.

i have troubleshooted many times but there is no problem.I also have downloaded BROADCOM BLUETOOTH DRIVERS  from hp website but while installing it shows THERE IS NO BLUETOOTH DEVICE.

please help me i have searched NETWORK ADAPTERS section in device manager ,but there is no bluetooth device there.

please help me.

[Paul_Tikkanen · Accepted solution]

Hi:

What model wifi adapter does your notebook come with?

There is one model wifi adapter (Realtek 8188EE) that is not a combination wifi/bluetooth adapter.

If you don't have that model wifi adapter, see if installing the HP connection manager software gets the bluetooth to show up.

This package provides the HP Connection Manager for supported notebook models running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp82001-82500/sp82423.exe

Restart the PC after installing and see if you can turn on the Bluetooth radio by using the software controls.

[xvillainX512x]

Thank you for helping me.

You wre right i,m using Realtek 8188EE  drivers.

i have installed hp connection manager which you suggest me and then restart my laptop however there is no bluetooth device showing , there is only two connections wifi( wireless lan) and ethernet(Wired lan).

so please tell me which driver should i install to use laptop's bluetooth.

[Paul_Tikkanen]

You're very welcome.

It is not a driver issue.  It is a hardware issue.

In order to have bluetooth, you would need to replace the Realtek RTL8188EE wifi adapter with the Realtek RTL8273BE

Wifi/Bluetooth adapter--HP Part # 855106-885.

Here is the link to the service manual.   The wifi adapter removal and replacement procedures can be found in chapter 6, starting on page 36.

It is not an easy task to replace the wifi card in that model.

http://h10032.www1.hp.com/ctg/Manual/c05227925

If you don't want to do that, then you can always purchase an external USB bluetooth adapter to add bluetooth networking to your notebook.