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‎07-21-2020 04:01 PM - edited ‎07-21-2020 04:10 PM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

There was an update done last night to my laptop and now I am unable to connect to my wireless network. I can only connect via ethernet cable. I have done several commands that the virtual help gave me and nothing. When I disconnect ethernet, it just shows the airplane mode that I cannot select and the network & internet settings. If someone can help that would be great. My computer is a bit older but come on I was able to connect wirelessly yesterday. Thank you for your time

 

 

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1 person had the same question
2 REPLIES 2

‎07-21-2020 04:30 PM

HP Recommended

@gabby16 

 

What is your HP Envy x360  ?  Please use the following way to find out model/product of your machine


          https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎07-21-2020 05:11 PM

HP Recommended

Product name: HP Envy 15 x360pc

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