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HP Recommended
Notebook
Microsoft Windows 10 (64-bit)

unable to establish a dial-up connection whenerver it connects it disconnect automatically.

I m attaching the error screenshot.NEXTRA.jpg

9 REPLIES 9
HP Recommended

Hi

So please explain who is your ISP and what country is involved?

Like https://www.nextraworld.com/        and India.

What plan/contract do you have?

Bronze   50 Mbps    No Data Limit    799 / month

 
Because dial up only gives 56 Kb AFAIK.
 
Why do you think you hav dial-up?
HP Recommended

My country INDIA  ISP provider www.nextraworld.com whenever i want to connect my notebook it always display " disconnect by a remote computer" i already discuss with service provider then a technician personnally visit my place and coonect his laptop which is also a hp laptop successfully established a dialup connection. After this now i m on conclusion his my hp notebook disconnects connection.  Need help as soon as possible.

HP Recommended

NO

 

You need to provide accurate information.

 

What equipment has the ISP nextraworld provided?

Why didnt the technician connect your laptop for you?

HP Recommended

MAKE MODEL and OS

 

WinKey + R   type

 

msinfo32

 

line 9 SKU value.

SKU:

HP Recommended

Sorry I dnt know ISP equipment.

My connection is running on paper only because of your company's device.

They suggesting me to buy a router for internet services.

I m really frustrated.

HP Recommended

FOR the last time

Make Model and OS

SKU value.

HP Recommended

I don't have a company.

If you cant give information No-One can help you.

 

HP Recommended

System SKU  1AC82PA#ACJ

HP Recommended

So a HP Notebook - 15-ay543tu

with help here (troubleshooting)

https://support.hp.com/us-en/product/hp-15-ay500-notebook-pc-series/12229013/model/14689079?sku=1AC8...

Drivers etc here..

https://support.hp.com/us-en/drivers/selfservice/hp-15-ay500-notebook-pc-series/12229013/model/14689...

with ...

Wireless connectivity
802.11b/g/n (1x1) Wi-Fi® and Bluetooth® 4.0 combo
Network interface
Integrated 10/100 BASE-T Ethernet LAN

 

There is no internal Modem and so  NO DIAL UP.  So how are you connecting to post the answers?

 

To connect to the internet you need HARDWARE to go with the Laptop.

 

 

Copy, Paste and Save in Notepad, as LBB.bat and double click to run.
Post anything non-personal, but relevant please.

@ECHO OFF
systeminfo
pause PowerShell -Command "Get-NetAdapter" PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver" pause
PowerShell -Command "GIP -Detailed"
pause PowerShell -Command "Test-NetConnection" PAUSE

The above will provide information on your system, screenfuls of it, so please try and post as much as you can.

EG: The underlined part is important, from there we move to the next step.

 

 

 

 

 

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