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‎03-24-2022 03:11 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z7AV)
Operating System: Microsoft Windows 11

i really don't get it my driver is the latest driver out there and all other devices work well with my internet but i think the problem lays withen the driver which is the Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter it's been a really bad experience with my new victus 16.1 so i hope you can help

Category:
4 people had the same question
1 REPLY 1

‎03-29-2022 09:27 AM

HP Recommended

Hi@Darawsheh,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Internet issues with the Victus By HP Gaming Laptop PC.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date.  
  • Try updating the Wi-Fi drivers from HP.COM.
  • You can do Reset PC Keep my files from windows and check if it works.

Hope this helps! Keep me posted. 

 

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Have a great day!

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