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‎11-27-2024 06:38 AM

HP Recommended
Product: HP ProBook 455 15.6 inch G10 Notebook PC (719F9AV)
Operating System: Microsoft Windows 11

What does this mean?

 

Device PCI\VEN_14C3&DEV_0616&SUBSYS_223C14C3&REV_01\4&c31afb4&0&000B had a problem starting.

Driver Name: oem163.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: mtkwlex
Lower Filters:
Upper Filters: vwifibus
Problem: 0x0
Problem Status: 0xC00000E5

 

And if I need to uninstall and reinstall the driver, where do I get the driver?

Category:
1 REPLY 1

‎11-27-2024 06:48 AM - edited ‎11-27-2024 06:51 AM

HP Recommended

The only information I can provide is that the problem has something to do with your notebook's Mediatek Wi-Fi adapter.

 

This is the latest driver HP has for the Mediatek Wi-Fi adapters:

 

MediaTek Wireless LAN Driver

 

MT7922 Driver, Version 3.4.0.1088 

 

https://ftp.hp.com/pub/softpaq/sp155001-155500/sp155440.exe 

 

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